Last Modified: May 24, 2024
Introduction
This Privacy Policy explains how your personal information is collected, used, and protected when you use our Service.
Information We Collect
- Personal Information: We collect information such as your name, email address, and payment details when you sign up for our Service. All payment transactions are processed through encrypted payment gateways to ensure your data is secure.
- Usage Data: We gather data on how you use our Service, including your interactions with the chatbot, to enhance your experience and improve our services.
How We Use Your Information
- To provide and maintain our service
- To communicate with you and respond to your inquiries
- To process transactions and send notifications
- To analyze usage patterns and improve our Service
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Trusted Partners: Third parties who assist us in operating and supporting our service
- Legal Requirements: Authorities if required by law
- Explicit Consent: When you have given explicit consent for specific purposes
Analytics
To better understand how our Service is used and to enhance user experience, we use the following analytics service:
Plausible Analytics is a privacy-friendly alternative that does not use cookies and is compliant with GDPR, CCPA, and PECR. It collects only essential data about website usage and does not track users across different sites. For more information, visit Plausible Analytics’ Privacy Policy.
Security
Ensuring the security of your data is a top priority for us. However, it’s essential to recognize that while we employ various administrative, technical, and physical measures to safeguard your Personal Data, no method of transmission over the Internet or electronic storage can guarantee complete security. We take proactive steps to protect the information you entrust to us, including maintaining backup copies and restricting access to authorized personnel only.
Your Rights
You have full control over your personal information. If you wish to access, correct, or delete your data, please reach out to us at [email protected]. We’re here to help and ensure your information is handled according to your preferences.
To process your request, we will need to verify your identity. Please provide the following information:
- Name
- Billing address
- Email address
Note that we may be unable to process your request if you do not provide this information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Website.